Impact of AI on jobs in the future

Currently and in the future, Artificial Intelligence (A.I.) is expected to affect the way we get the news, the ads we received, the things we buy, our transportation system, the jobs we have or may not have any more, our education system, our appliances, and our health. While many of these things are great news, however, we may have to be aware and ready for a rapidly changing world and job security.

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Our news media rely heavily on a social network to distribute the news and also rely on automation of trends, market derivatives, algorithms, analytics to decide which news are presented in the network prime time hours. While we have always relied on data to make decisions, what if these data are manipulated or corrupted using pesky algorithms. Which was the case during the last U.S. election. Many data were manipulated using fake news websites and pesky algorithms. As this news with shocking headlines started to trend on social media, this disinformation would be picked for its popular response and end up on the major news network, and it would take these news network days before correcting them. As a result, studies showed that many voters were influenced or suppressed by fake news. Another trend of Artificial Intelligence is how advertisement is delivered to individuals using personal information collected by the browsers that you used and email accounts.

All the information or communications that you send or share using social media are collected to create smart ads. Eventually, all ads that anyone will see online on T.V. will be tied to their purchase and web activities. These ads will know the clothes that we want to buy and predict the trips or vacations that we want to take or direct us to our weekend activities.  These data used by smart ads are considered as predictors and are used in rudiment machine intelligence that can distribute contents online. On social media it can be the suggested friends, pages, news and other info; in the market, visual advertisement will showcase the foods that they think we want to buy and where they are located, GPS already pre-program your daily trips of the places we usually go or will want to go, the streets we drive on to go to work and school, or anywhere else.

Basically, what we human have been seeking are automations in our lives to make things easier, and once you tie these automations with machine who can do the actual work, that is even better. The first automations in our lives are currently seeing on the internet in the form of research results of our search engine, the GPS mapping, the algorithm results of our newsfeed or trends report. However, these automations will evolve into A.I. Through information gathering, how far are we in that evolution? How it had affected or will affect our jobs in healthcare industry, education, transportation, service industry and auto-industry based on data reviewed through multiple interviews by experts in this matter, university reports and other documents and articles. Some have a doom’s day prediction, and others believe there are the way to prevent a total takeover of A.I. in our lives, while others believe that it will be for the best. For example, according to a PWC study, 38% of U.S. jobs could be lost to automation in the next 15 years. However, the first solution is to know that A.I. is already there and we will get stronger going forward. The first step is to know which jobs will be affected by it and how. In addition, if you just look at what projects major companies are currently working on right now, we can have a clear picture of what jobs will be directly affected incrementally or immediately. These projects are: self-driving truck (Mercedes), self-driving cabs (Uber, Lyft). Ordering kiosk currently in use in some companies (Mc Donald, Burger King), robot servers (McDonald), Ordering and transaction cart (Publix, Walmart), mail delivery drones (Amazon), self-driving planes, drones (Boeing, Lockheed Marten), Automatic Teller system (Citibank, Bank of America, CHASE), Automated 3D Printers, Rudimentary Machine Intelligence (Facebook, Google), Deep Mind (Facebook, IBM, Google). These are just a few developments in the technological pipeline that would eventually make some current jobs more effective or obsolete; Our goals is to find out how.


Artificial Intelligence projects that will impact our transportation system in the future are many: self-driving cars, self-driving trucks, GPS control system, and deepmind. One of the most advanced projects is the alliance of Mercedes with Udacity using their advanced A.I. software name nanoDegrees to create a self-driving truck. Udacity has also teamed up with Uber to come up with a self-driving taxi. Both projects are currently on trial stage. Upon full automation or development, these projects might affect 3.4 million jobs. The main purpose for these projects is the avoidance of human errors like truck drivers sleeping during a long trip and they expect the self-driving cars to be more effective on time and delivery. So far, all test show that they might need a driving monitor, especially in the truck trials (S1).  According to the U.S. Bureau of Labor Statistics, the jobs at risk are 2.4 million truck and delivery drivers, 180,000 taxi drivers, 160,000 Uber drivers, 500,000 school bus drivers, and 160,000 transit bus drivers. For this technology to function well it will need the assistance of other AI technology like the GPS, Deepmind, Robotic features, and Cognitive analysis. Currently, a car can self-park, summon, and stay on auto drive. The problems to resolve are test-driving car accident due to missing yellow light, resolving issues with aggressive drivers (S 7, 8). Other projects by other companies that are also in the trial stage:

  1. Self-driving cars Google (S 1,8) (Google car has driven on its own for 1,5 million miles, only 300 thousand miles were without an accident)
  2. Self-driving cars Apple (S 1,8)(no data)
  3. Self-driving cars Tesla (S 1,8) (no data)

The predictions and case study published by the White House in 2016 and conducted by the Council Economic Adviser (CEA) estimated that 2.2 to 3.1 million current part- and full-time U.S. jobs may be endangered or greatly changed by Automated Vehicle technology. Essentially, CEA also confirmed that this does not calculate the types of new jobs that may be created—but rather a calculation of existing jobs that are likely to be affected by AI-enabled AV technology. A second warning is that this technology may take years or decades to happen because there will be a delay especially for safety requirements between technological possibility and widespread adoption. There will also be a delay of adaptation or acceptance by the public.

However, as reported in the journal Artificial Intelligence, Employment and Income by Nils J. Nilsson, new infrastructures will also be needed in order to accommodate these transformative changes in the transportation industry, which in turn will result in creating new jobs.

Automobile Industry

There are two A.I. technologies who have already affected the auto industry, robotic technology, and 3D printing. From the first robot used by GM in 60’s, 70,000 robots are currently in use in the United States. Auto manufacturing jobs have gone from 1.1 million to 532,000 (S 13, 8). Another technology affecting the auto industry is 3D printing that is currently in use to print auto parts (S 14, 8), however, it is projected that by combining robotic technology with 3D printing the auto industry will be again completely transformed as far as the labor force is concerned.

Construction Industry

Another industry that is affected greatly by 3D printing is construction. Companies all over the world are already showcasing their construction work using 3D printing. Each company has developed its own technology: from WATG who used carbon fibers and plastic to construct a freeform structure, CO2NCRETE who collects carbon dioxide from the air and turn it into concrete print stock, and Emerging Object who 3D print bricks. These technologies are already in use. It is estimated that 12 million will be affected by these new technologies, jobs such as welder, masons, and construction materials shop and warehouses (S 15,8).


Healthcare workers will have many AI technologies in their crosshair either as tools or as replacement workers: 3D Printing/ bio-printing that are currently in use, robotic assistant currently in use, and deepmind already in use by many hospitals around the World.  36,000,000 can be affected by these new advancements.

3D printed implants and prosthetics are already in use and can be printed at the recovery center. It is not clear what jobs will be affected except the manufacturing companies who used to build these prosthetics and implants. However, manufacturing jobs will be created to build these printers. Bioprinting is currently under development and will be able to print organs for transplants on the spot at the clinic or hospitals.

Medical and pharmaceutical companies are using robotic technology as a mean for drug delivery, and operation. Robotics already created and sold robotic that can assist a doctor in operation rooms. Johnson and Johnson’s Sedasys system received FDA approval to provide anesthesia for standard procedures like colonoscopies. A doctor managing multiple machines at once can reduce the medical cost instead of having a dedicated human anesthesiologist. Many robots are in various stages of testing and approval for diagnosing disease. For example, IBM’s Watson demonstrated a higher rate of accuracy for diagnoses than human doctors.

When it comes to services all technologies are welcomed: Internet of Things (IOT) already in use, deepmind in use, algorithm, smart ads are been utilized by retail companies, finance and banking services. This industry employs more individuals than any other industry, 126,000,000 as of March 2017.  As a result, all tech companies that are involved in an A.I projects, Google, Facebook, IBM, Microsoft are very much vested in DeepMind and already in use. Currently, most phone calls inquiries made to any major companies are handled by artificial intelligence or automatic phone response system that is becoming more efficient by using voice responses instead of key responses. DigitalGenius, for example, has created an automated customer service which enables companies to automate basic questions and answers, and even chats with customers by harnessing natural language processing and machine learning to create reactions. Robots can now impersonate human speech patterns to provide service that is fast and easy to consumers, and very inexpensively for companies.

From Finance to shopping, the service industry is experiencing a rapidly increasing amount of data. Some financial services companies are turning to artificial intelligence to keep up with demand. Robots are using predictive systems and market data to forecast stock trends and manage finances. Financial advice is becoming automated, with a growing trend towards “roboadvisers”” that automatically dispense advice and suggestions to financial clients, especially those with relatively simple financial problems. Robots is using a variety of algorithms to provide recommendations that best meet clients’ spending, saving, and investment habits. Altogether, 174 million jobs have been or will be affected by A.I. technologies. That is more than half of the U.S. population.

Chart Analysis

Other projected data about the labor force were presented as charts by PWC, and outcome tables by the Executive Report by the White House in 2016. For example, the flip that will eventually occur from higher numbers having more workers at the high-value function than the low-value functions as it is now.


The reason for this shift as shown in the second graphic by PWC, the labor tasks as A.I. evolves from assisted intelligence, that is now, to augmented intelligence, then to autonomous intelligence.


The Executive reports provided by the White House and charts created by BLS, CEA, and PAAC seem to agree with the PWC forecast that highly educated or skills workers and high paying jobs will be the less vulnerable, and lowly educated workers and the least paying jobs will be the most vulnerable:


Based on these charts provided by the Bureau of Labor Statistic, the less money a worker earns per hour, the higher the probability that their job will be replaced by automation. Similar effect will be felt by workers who have less than a high school diploma than a worker with a higher degree. However, the executive report proposed that the A.I. development and implementation be done incrementally to avoid irreversible negative impact to the labor market (S 6, 7, 8).

In conclusion, I believe that A.I., in general, should be part of every government local or national consolidated planning for the future that they put out every five to ten years. They cannot be caught off guard by new business models using A.I., and the private companies may have to also play a role in collaborating with these local businesses, national and local governments before launching projects that may have big economic impacts. Because we will not want in the future, Uber drivers attacking autonomous Uber vehicles.


  1. Nils J. Nilsson (Summer 1984) Artificial Intelligence Center SRI International Menlo Park, California 94025. ” Artificial Intelligence, Employment and Income ( )
  2. Report of the 2015 study panel ( September 2016) Stanford University” artificial intelligence and life in 2030 one hundred year study on artificial intelligence | (
  3. MICHAEL MILLS (November 3, 2015). What is artificial Intelligence (“AI”)? What is AI doing in law? Who is doing it? And where is it headed?” Artificial intelligence in law – the state of play in 2015?(
  4. PWC A.I. Report (2017). This original research unpacks key ways AI may impact our world, delving into its implications for society, service, and management. (
  5. Cornell University A.I. Project Pipeline (2017) (
  6. Jason Furman John P. Holdren Chair, Council of Economic Advisers Director, Office of Science and Technology Policy, Cecilia Muñoz Megan Smith, Director, Domestic Policy Council U.S. Chief Technology Officer, Jeffrey Zients, Director, National Economic Council (2016). Artificial Intelligence Automation and the Economy, Executive Office of the President. (
  7. Cromwell Schubarth (Sep 13, 2016, Updated Sep 13, 2016) Silicon Valley Business Journal, “Udacity teams with Mercedes, others, to train selfdriving cars tech engineers” (
  8. Bureau of Labor Statistic all labor data (
  9. Multiple Writer (July 1915–July 2015). The Monthly Labor Review through a century of economic transformation (
  10. James Brown (2012). The future of the economy is in STEM,” “Intro to tomorrow’s jobs” (
  11. Google DeepMind: What is it, how does it work and should you be scared? (
  12. Carl Benedikt Frey and Michael A. Osborne ( September 17, 2013) THE FUTURE OF EMPLOYMENT: HOW SUSCEPTIBLE ARE JOBS TO COMPUTERISATION? ( of_Employment.pdf)
  13. Tom Ahlborn (2011). Industrial Robotics in the Automotive Industry alroboticsautomotiveindustry/#.WRINukXyvcs
  14. Multiple authors (2017).  What is 3D printing?
  15. Nick Hall (2016. Top 10 3D printed construction innovations


  1. Chan Connie (2017). 5 Industries Being Most Affected By Artificial Intelligence.
  2. Anna Sekaran (2016) IBM Media Relations. Industry Leaders Establish Partnership on AI Best Practices.
  3. John Ward (2012) International Trade Administration Journal. THE SERVICES         SECTOR:  HOW BEST TO MEASURE IT?
  4. Elizabeth Weise (2016). USA Today. Amazon just opened a grocery store without a checkout line. (not reviewed, not journal)

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Sustainability Management as part of your Innovation Strategy

In order for a company to have a sustainable business each senior manager should have assigned responsibility for sustainability within each business unit.  Innovation strategy and sustainability management go hand in hand for future growth, and excellence in execution of ‘brilliant’ innovative ideas. The senior managers should oversee the following:

  • Implementation of local sustainability policies and initiatives.

  • Development of local sustainability policies and processes.

  • Collation of all relevant data on sustainability issues.

  • Reporting of all progress to company’s sustainability team.

In many companies and business units, individual managers might oversee sustainability activities alongside other professional responsibilities. These activities are therefore reflected in the overall assessment of the sustainability manager’s job performance.

The need for sustainability team is vital for business success, thus the company has to appoint a Head of Sustainability to execute their enterprise wide sustainability goals.

The Head of Sustainability should report to the CEO, and the organization should have a member of company’s Management Board be responsible for sustainability issues. Questions of strategy and policy are subject to approval by company’s Executive and Management Boards.

For example the Aegon company uses this innovation model and embracing sustainability management successfully with excellent results as reported in their 2012 Annual Report (what sustainability means to us).

In this business model. the responsibilities of local sustainability management include:

  • Managing the strategic framework for business unit sustainability activities; developing and introducing relevant policies; and

  • Supporting operating entities in integrating and implementing the department’s strategic approach and policies

  • Coordinating the main sustainability activities between subsidiaries, strategic functions and Executive Board of Management

  • Further integrating sustainability aspects into existing business processes and operations

  • Acting as a knowledge hub and facilitating best practice exchange across the business units

Additionally, the company might utilize existing business processes, such as Risk Management Framework, Project Management Framework and Compliance System, to establish minimum sustainability standards and monitor compliance with them.

By Tanya Petrova, MSMIS, PMP at Green PM Consulting

Is the super hot Miami tech scene sustainable?

According to a recent article published by Fast Company, Florida ranks number one for Innovation and number three in Revenue per startup at $1.2 million.  There seems to be a consensus from the various media outlets that Miami’s high tech movement has legs.   I can attest to the veracity of the rankings and media buzz because almost every other day I learn about a new startup, technology event or product being launched either here in Miami or by a Miami based startup.

Brickell Ave

Brickell Ave

Unlike some hyper-local technology hubs, the theSouth Florida (SoFL) and in particular the Miami (MIA) tech hub has significant international influence and its ripples can be felt from as far as Buenos Aires (Argentina), Santiago (Chile),  Western Europe and of course San Francisco, California.  Much of the success can be attributed to the many local organizations doing a great job energizing and attracting talented individuals to the region.  Their hard work in conjunction with local and state leaders, educational institutions and local companies is paying off big.  I do want to mention some of the organization that should receive recognition, below in no particular order:

The good news is that all this attention is good for Miami.  The fact that media is labeling Miami’s Technology hub as “Silicon Beach” and social medial hash-tags like #SunshineEconomy are found frequently in twitter, has help attract some key technology events and conferences, like:

But I believe being able to attract great talent, foster collaboration and innovation, will only get you so far without a steady flow of capital.  To really make a significant and sustainable impact, investors must make money.  It seems traditional venture capital (VC) firms have just begun to expand their portfolios in SoFL, but most remain cautious and most continue to fund predominantly west coast startups based in “Silicon Valley”.

But not all the recent buzz has gone unnoticed, we have seen some organizations very active locally like the Knight Foundation and some non traditional organizations making inroads. Many agree that Miami already has the attention of the Latin American investors, or at least the local media is quick to point out in some of their recent publications like: “TechCrunch Disrupt Finale: Mark Zuckerberg, Marissa Mayer and .. The Latin Invasion” or “How Miami Is Filing The High-Tech Void In Latin America”.

And all this is beginning to sound very familiar, it it sounding like an excerpt from Andres Oppenheimer’s best seller book Cuentos Chinos, where he proposes a connection of between Miami’s success and the worsening economical and social situation in Latin-america.  I am not an economist, but one can easily extrapolate and conclude that if Miami’s high tech success is depending heavily in Latin-america, then the party will abruptly end by 2017 when Brazil economy decelerates and the rest of the region finds some form of equilibrium.

But independently of the outcome of Latin America and its impact on Miami, the region still must prove to the investors one thing and one thing only: it must show returns.  All this must produce success stories and demonstrate there are profits to be made.  If “Silicon Beach” is here to stay, it must produce a stable stream of IPOs (Initial Public Offerings), buyouts or any arrangement where institutional and private investors can see returns.

It takes a couple of years for the average startup to start seeing profits, this means if Miami’s high tech scene is going to be sustainable, we should be starting to hear the IPO chatter soon and hopefully thing getting ready to go no later than 2016.

So lets get the ball rolling, shall we?  What Miami based company do you think will IPO or be sold/bought first?

by Juan Meza

Most Innovative Companies of 2013

The most innovative companies of 2013 can be considered to be the ones which are on the verge or already leading a market takeover. These companies combine together a diverse group of experts and innovators, all of which have their eyes set towards changing the world. Whether it is the creation of new technology or the innovative footwear, these are the top 5 companies which leaped all others according to the fast company magazine.

1. Nike

FuelStefan Olander,  the lead of the Nike’s Digital Sport division, is working in collaboration with a team of engineers who are creating of a pair of Nike Shoes with embedded sensors. These sensors would be able to detect the pressure which is created by the shoes. The data collected is then digitally fed to an iPhone. This device is just a fragment of the innovative products and services the company plans to launch.

2. Amazon

Having introduced the same day shipping options in a number of US Markets, and then same day delivery service Amazon deserves to be at the top grabbing the 2nd spot among the most innovative companies. In all, the entire retail industry has by now realized the true potential of Amazon, as it notches up its market shares with every second that passes by. That’s not all, as every other week the company manages to make the news through the launch of a new technology or service.

3. Square

Empowering the customers with the credit card management and transaction services using a mobile device, is the basic idea which Square had at the start, but now it has managed to extend its lead over all of its competitors.

4. Splunk

Whether it is the billions of clicks on Facebook and Twitter or any activity on all other websites, Splunk has the expertise and the resources for monitoring, indexing as well as collecting the data and putting it to good use through which has provided new business opportunities and profits for its clients.

5. Fab

With dozens of online boutiques and design centric products, Fab managed to capturea revenue of about $ 150 million in 2012. Moreover, the membership for the company is also progressing at maddening pace which earns it the right to be termed among the top innovation companies.

For the complete list go to

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How do we rank in Innovation?

Check out The Global Index 2012 or you can download the full report in PDF for later reference

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